On-going support & warranty
When you choose your pool builder, be sure they will be around to support you in the years ahead. Gib-San has been a leader in the industry for over fifty years and has you covered with a number of program described below upon completion of your pool.
- You will receive step-by-step operations training of your pool equipment upon completion of your pool.
- Registration in the GIB-SAN CLUBHOUSE –This is section is exclusive to owners of Gib-San built pools. It includes operating tips and manuals for easy referencing and more.
- “Total Care” Pool Maintenance Programs – Weekly, bi-weekly or monthly options are available. Gib-San’s service fleet of over 60 vehicles is one of the largest and most qualified service teams in the industry.
- Holiday maintenance service
- Opening & Closing programs – Book your opening and closing dates online.
- Emergency Service 7 days a week, 24 hours per day, year-round (Some exceptions)
- Retail Store – The Gib-San Pool and Hot Tub Centre is open year-round providing free water testing and professional water care advice. They also have a full range of products and accessories to make your backyard more enjoyable.
Gib-San promises to deliver your pool and spa project as detailed in the sales contract – to meet or exceed general industry standards and your expectations. The materials and equipment used in the construction are selected for their quality performance, durability and good value.
The pool has warranty coverage of two years on all equipment and one year on finishes related to the pool, spa and water features as installed by Gib-San. Decking is excluded.
The shells for concrete or vinyl-lined pools are warranted for five years.
Heritage 5 Year Extended Warranty Option
Ask about the Gib-San Heritage Warranty program that will extend pool coverage to five years, as well as providing other operational preferred pricing benefits.
Having the best quality pool on the market is a true investment. Combine that with our optional Gib-San Homeowner Transfer Program and your investment is enhanced even more. See the program contract for details.
We support you for as long as you have your pool
What People Are Saying About Our Work
From start to finish, Gib-San has been an absolute pleasure to work with. Every step of the way was handled professionally and punctual. Our end result was even more amazing than we had imagined and we would recommend them to anyone looking for a detail-oriented and friendly company!Julia B
We were very impressed with GibSan. Would highly recommend this company. All the members of the Gibsan team were very respectful and professional. It was the hottest summer and our backyard has direct sunlight. The Gibsan team worked very hard everyday despite the incredibly hot working conditions. They arrived dressed in GibSan attire and they were friendly and always respectful. We absolutely love, love, love our new pool!!! We would highly recommend the GibSan team!!! Special thanks to John, Mario and his fantastic team!!!wyamamoto
Gib-San was terrific. They were very nice to work with, had great design ideas and finished the project on time. We love our new pool! Special thanks to John and Reggie. The whole team was great.R. Borins
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