Gib-San's Heritage

Our Culture​

Our Vision

Our vision is to be the best pool builder/service company in the world.

Our Goals

Our goals are to deliver our clients’ dreams by planning, create relationships inside and outside the company, and to make a profit.

Our Mission

Our mission is to delivery our clients’ dreams…by planning.

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Gib-San’s culture is a key differentiator. We care about the quality of our products and services, the health and safety of the men and women delivering these products and services and the environmental footprint we leave behind. Fundamental to this is our heritage of over 50 years with a commitment to customer satisfaction. We embrace our core values.

Our Vision

Our vision is to be the best pool builder/service company in the world.

Our Goals

Our goals are to deliver our clients’ dreams by planning; create relationships inside and outside the company; and to make a profit.

Our Mission

Our mission is to delivery our clients’ dreams…by planning.

Our Core Values

Our team carefully constructed core values that represent our intentions in the work we do both internally and externally. We live by these values and ensure that they are embodied in our day-to-day actions and interactions with both clients and our team. Our core values guide our performance and allow us to continue our corporate mission and vision.

gib-san core values

Education & Innovation

Our team is cutting edge when it comes to swimming pools. We think outside the box. We chose the best products in the market to provide our clients with the best swimming experience possible.

Teamwork

Our team cooperates and collaborates to achieve the best results for our clients. The whole is better than the sum of its parts.

Trust

We strongly believe in the reliability, ability and strength of our team. We are constantly building and developing trust. We actively work on Stephen Covey’s “Speed of Trust” as a tool to continue to improve this value.

Integrity

Our team values strong ethical and moral principles that guide us in our decisions. Doing the right thing even when no one is watching.

Family

The nucleus of our company is our clients, suppliers and employees. We all care and respect each other's well-being.

Community Involvement

Creating a positive community impact is integral to how we do business. Gib-San is committed to making a difference." There are now 7 core values where as there were 6 before.

Client Centric

Our clients are the purpose of our work.

Education & Innovation

Our team is cutting edge when it comes to swimming pools. We think outside the box. We chose the best products in the market to provide our clients with the best swimming experience possible.

Teamwork

Our team cooperates and collaborates to achieve the best results for our clients. The whole is better than the sum of its parts.

Trust

We strongly believe in the reliability, ability and strength of our team. We are constantly building and developing trust. We actively work on Stephen Covey’s “Speed of Trust” as a tool to continue to improve this value.

Integrity

Our team values strong ethical and moral principles that guide us in our decisions. Doing the right thing even when no one is watching.

Family

The nucleus of our company is our clients, suppliers and employees. We all care and respect each other's well-being.

Community Involvement

Creating a positive community impact is integral to how we do business. Gib-San is committed to making a difference." There are now 7 core values where as there were 6 before.

Client Centric

Our clients are the purpose of our work.

Education

Gib-San is proud of our commitment to continued education for our team. We have a “classroom” environment setup with an operational pool complete with all of our G3 equipment. We have everything needed to simulate real life scenarios. In addition to our dedicated classroom seminars our staff often attend industry trade seminars at manufacturers’ offices across the United States and Canada. We conduct intense seasonal training on equipment and maintenance procedures for our seasonal Client Care staff.

Training

Design is such an important part of pool building which is why our design and sales teams stay well informed on the latest design trends by participating in global design university accredited education. They attend the two best industry design institutions - (Genesis 3 University; Watershape University). Gib-San is also very involved with industry management and educational committees. Caley Gibbs is past Co-Chair of the PHTA WAVE Young Professional Steering Committee and recently nominated to be on the marketing committee for the Master Pools Guild.

Our Gib-San team actively participates in training year round. Improving our team’s capability, capacity, productivity and attitude allows us to continue to raise the bar.  Annually our management team participates in a leadership retreat. This retreat involves training on industry related products, culture, mental, physical and spiritual health and so much more.

We Know What Kids Like!

Our Gib-San family extends past the company walls as family time is very important to us all. We share a personal connection to the family time that is enjoyed around the pool. We can share our personal knowledge and experience with you when evaluating the needs of your family. Tried, tested and true!

Our Gib-San Team is our Extended Family

Gib-San hosts an annual management retreat for team development. Gib-San invests in regular on-going education for our team. Education is one of our core values. Stephen Covey’s 7 Habits of Highly Effective People, Project Management, Time Management Culture Workshops, Mental Health, Mindset as well as other courses have provided tools to improve our professional and personal lives making us better equipped to take care of our clients. During our annual retreats we meditate at 5:30AM, receive education and bond as a team. Our retreats contribute to our incredible company culture. We are a family and we love our careers. Bringing your backyard resorts to life is the purpose of our work.