Our Culture

Gib-San’s culture is a key differentiator. We care about the quality of our products and services, the health and safety of the men and women delivering those products and services and the environmental footprint we leave behind. Fundamental to this is our heritage of over fifty years with a commitment to customer satisfaction. We embrace our core values.

  • Our vision is to be the best pool builder/service company in the world.
  • Our goals are to deliver our clients’ dreams by planning; create relationships inside and outside the company; and to make a profit.
  • Our mission is to delivery our clients’ dreams…by planning.

Education and Training

Gib-San is proud of our commitment to continued education for our team. We have a “classroom” environment setup with an operational pool complete with all of our G3 equipment. We have everything needed to simulate real life scenarios. In addition to our dedicated classroom seminars our staff often attend industry trade seminars at manufacturers’ offices across the United States and Canada. We conduct intense seasonal training on equipment and maintenance procedures for our seasonal Client Care staff.

Design is such an important part of pool building which is why our design and sales team stay well informed on the latest design trends by participating in global design university accredited education. They attend the two best industry design institutions. (Genesis 3 University; Watershape University). Gib-San is also very involved with industry management and educational committees. Caley Gibbs is Co-Chair of the PHTA WAVE Young Professional Steering Committee.

We know what kids like!

Our Gib-San family extends past the company walls as family time is very important to us all. We share a personal connection to the family time that is enjoyed around the pool. We can share our personal knowledge and experience with you when evaluating the needs of your family. Tried, tested and true!

Gib-San’s Philanthropy

Gib-San believes in supporting the community by recognizing volunteer fundraising activities. Many of our employees enthusiastically participate in bicycle marathons or similar to support Heart & Stroke and other community building initiatives.

Community Partner for the David Foster Foundation

Gib-San Pools is a supporter of the David Foster Foundation as a Community Partner. The Mission of the Foundation is to provide financial support to Canadian families with children in need of life-saving organ transplants. The David Foster Foundation is a non-profit charitable organization that for the past 35 years has assisted over 1,300 families.

Offering a hand to a neighbouring business

The Dundas St Grille has been our favoured grille since the mid 1980s with good reason. The food is fantastic and the owners and staff are kind personable people. Like a lot of small businesses, they need some help to survive these tough times. In addition to the COVID-19 restrictions the street in front of the restaurant is torn up for renovation. We decided to get creative in how we can help them survive these tough times. Our Plan was to purchase 200-300 meals a week for 4 weeks to support the Dundas St Grille through the indoor dining closure. We donated meals to local women’s shelters, Doug Ford’s Constituency office, Unison, and fed our employees. This pandemic has truly shown the importance of a strong community. We encourage other businesses to get creative and identify a business near them that can use some added help in one form or another. Visit the Dundas Street Grille located at 5238 Dundas St. W, Etobicoke (416) 239-6244.

CTV NEWS – About Giving Back
Family supports local restaurant by purchasing and donating hundreds of meals  (Video)


Hospitals Fundraising

Gib-San gives philanthropic contributions to the following Toronto hospitals. Etobicoke General (for their new critical care tower for cardiology, respiratory and neurodiagnostic services), St. Joseph and Mount Sinai Hospitals (fundraising). In addition Gib-San supports the Princess Margaret Hospital in its fight against cancer. We have built the swimming pools for the Lottery Grand Prize Oakville homes.


Gib-San joined Liberty Entertainment Group, and CIBO Wine Bar to provide 2500 meals to front line workers at Mount Sinai Health (Toronto) and Bridgeport Active Healthcare hospitals. This program recognized front line workers who have been working tirelessly in our fight against COVID-19. Other partners supporting this program included Eventscape, Schneider Family Foundation, St. Michaels College School, DPM Energy and Diamond Lawyers.

Swim Meets 2018, 2019

Gib-San Pools is the Title Sponsor of the Toronto Catholic District School Swim Invitational. 1500 swimmers from 35 schools across the GTA compete. (See welcoming video) (The 2020 meet was cancelled due to Covid-19, but we are committed for the title sponsorship in 2021)

“Step into Swim” … a lifesaving skill 
This program is aimed at assisting people to learn how to swim. We work with recreational facilities to help those who need financial assistance for learn to swim programs. We believe the ability to swim is an essential life skill that provides both lifesaving skills and family fun.

Other Philanthropic Contributions

  • Ride for Heart and Stroke Foundation
  • School Fundraisers
  • Sporting Life Runs for Camp Ooch
  • Soccer, Baseball and Hockey team sponsorships
  • “The Water Project – Access to Safe Water Saves Lives” Contributors with the Master Pools Guild