On-going support & warranty

When you choose your pool builder, be sure they will be around to support you in the years ahead.  Gib-San has been a leader in the industry for over fifty years and has you covered with a number of program described below upon completion of your pool.

clientcare-van
  • You will receive step-by-step operations training of your pool equipment upon completion of your pool.
  • Registration in the GIB-SAN CLUBHOUSE –This is section is exclusive to owners of Gib-San built pools. It includes operating tips and manuals for easy referencing and more.
  • “Total Care” Pool Maintenance Programs – Weekly, bi-weekly or monthly options are available. Gib-San’s service fleet of over 60 vehicles is one of the largest and most qualified service teams in the industry.
  • Holiday maintenance service
  • Opening & Closing programs – Book your opening and closing dates online.
  • Emergency Service 7 days a week, 24 hours per day, year-round (Some exceptions)
  • Retail store – The Gib-San Pool and Hot Tub Centre is open year-round providing free water testing and professional water care advice. They also have a full range of products and accessories to make your backyard more enjoyable.

Warranty Backup


Gib-San promises 
to deliver your pool and spa project as detailed in the sales contract – to meet or exceed general industry standards and your expectations.  The materials and equipment used in the construction are selected for their quality performance, durability and good value.

The pool has warranty coverage of two years on all equipment and one year on finishes related to the pool, spa and water features as installed by Gib-San.  Decking is excluded. 
The shells for concrete or vinyl-lined pools are warranted for five years.


about-warrantycertificateHeritage 5 Year Extended Warranty
 Option  

Ask about the Gib-San Heritage Warranty program that will extend pool coverage to five years, as well as providing other operational preferred pricing benefits.

Having the best quality pool on the market is a true investment.  Combine that with our optional Gib-San Homeowner Transfer Program and your investment is enhanced even more. See the program contract for details.

LEGACY Membership Program

clientcare-legacycard

Save on your pool chemicals and accessories purchases. The Gib-San LEGACY Membership program offers you savings with preferred pricing and optimizing your pool equipment performance and energy savings specifications. An annual heater inspection is included … a $165 value. The Legacy Membership at only $299 is a good deal especially considering discounts on your purchases of pool chemicals and accessories plus potential savings on your energy bill. Optimizing your equipment performance can really reduce your energy consumption. A new variable speed pump alone may save you up to 80% your pump’s energy bill. Apply for a Legacy Membership Card